— Ciutadella · Spain

Faustino Gran Relais & Chateaux

First Impressions Walking into Faustino Gran Relais & Chateaux feels like discovering a secret that Ciutadella has been keeping just for you. This five-star property sits tucked away on Calle de Sa Muradeta, and honestly, the moment you

8.0 Excellent 10 reviews
Calle de Sa Muradeta, 22, 07760 Ciutadella, Spain
Guest rating 8.0 /10
Room types 7
Check-in · out 15:00 · 11:00
Connectivity Free Wi-Fi

— The estate

Faustino Gran Relais & Chateaux

First Impressions

Walking into Faustino Gran Relais & Chateaux feels like discovering a secret that Ciutadella has been keeping just for you. This five-star property sits tucked away on Calle de Sa Muradeta, and honestly, the moment you step through those doors, you understand why couples are absolutely smitten with this place — they’ve rated the location a near-perfect 9.7. The lobby strikes that perfect balance between luxury and intimacy, where you feel pampered but never intimidated. The architecture whispers elegance at every turn, from the carefully chosen furnishings to the soft lighting that creates an inviting warmth throughout the space.

Location & Neighborhood

You know what’s brilliant about this spot? You’re right in the heart of Ciutadella’s historic center, but somehow it feels wonderfully secluded. I mean, you can wander to the cathedral or the port in just a few minutes, yet when you’re back at the hotel, there’s this sense of peaceful retreat from the tourist crowds. The narrow cobblestone streets around here are quintessentially Menorcan — actually, some of the best local restaurants are practically on your doorstep, which the concierge will happily point you toward. This unique positioning offers the best of both worlds: cultural immersion and serene seclusion.

The Rooms

The accommodations here are where Faustino Gran Relais & Chateaux really shines. Those beds everyone raves about? They’re not exaggerating — I slept better here than I have in months. The rooms blend traditional Menorcan architecture with contemporary luxury touches, and there’s something deeply satisfying about the attention to detail. Each space feels individually crafted rather than cookie-cutter, with local stone and warm wood creating this cocoon-like atmosphere that makes you want to linger over morning coffee. The views from select rooms showcase the charming rooftops and distant sea vistas that define this Mediterranean gem.

Breakfast & Dining

The breakfast buffet is actually worth getting up early for, which is saying something when you’re on vacation. They’ve managed to create this spread that feels both abundant and thoughtfully curated — local cheeses, fresh pastries, and seasonal fruits that actually taste like they were picked yesterday. What I particularly appreciated was how they incorporate Menorcan specialties alongside international favorites, so you’re getting a real taste of the island without feeling like you’re missing familiar comforts. The dining experience extends to their carefully selected wine pairings and artisanal coffee service.

Why Guests Love It

There’s something special about how this hotel makes you feel like you’ve been let in on Ciutadella’s best-kept secret. The private parking is a godsend if you’re exploring the island by car — trust me, finding parking in these historic centers can be a nightmare. But beyond the practical stuff, it’s the way the staff seems to genuinely care about your experience, offering insights that go beyond the typical tourist recommendations. Couples especially seem to fall for the romantic atmosphere here, and I can see why — there’s an intimacy to the whole experience that larger luxury hotels often can’t match. The personalized service and attention to detail create memories that linger long after departure.

— What guests say

Guest reviews

Staff 9.4
Comfort 9.6
Location 9.8
Free WiFi 9.2
Facilities 9.1
Cleanliness 9.5
Value for money 8.4

— The rooms

At Faustino Gran Relais & Chateaux

  • Historic Double Room from $334

    1 large double bed Max persons: 2

  • Double Room with Patio and SPA access from $350

    1 large double bed Max persons: 2

  • Superior Room with Spa access from $362

    1 large double bed Max persons: 2

  • Deluxe Premier with View and Spa access from $400

    1 large double bed Max persons: 2

  • Junior Suite with Spa Access from $522

    1 single bed and 1 large double bed Max persons: 2

  • Suite with Terrace and Spa Access from $571

    1 large double bed Max persons: 2

  • Single Room with Spa Access from $217

    1 single bed Max persons: 1

— What you'll find

Amenities

Bedroom

  • Linen
  • Wardrobe or closet

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors

  • Sun terrace
  • Terrace
  • Garden

Wellness

  • Fitness/spa locker rooms
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Hammam
  • Massage Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities

  • Bicycle rental Additional charge
  • Snorkelling Additional charge Off-site
  • Horse riding Additional charge
  • Diving Additional charge Off-site
  • Cycling Off-site
  • Hiking Additional charge Off-site
  • Canoeing Additional charge Off-site
  • Windsurfing Additional charge Off-site
  • Games room

Food & Drink

  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility

  • Upper floors accessible by elevator

Room Amenities

  • Clothes rack

Languages spoken

  • Catalan
  • German
  • English
  • Spanish
  • French

Cleaning services

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safety deposit box

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Reception services

  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Business facilities

  • Fax/photocopying
  • Meeting/banquet facilities Additional charge

Great for your stay

  • Restaurant
  • Parking
  • Private bathroom
  • Spa and wellness centre
  • Free WiFi
  • Air conditioning
  • Fitness centre
  • Flat-screen TV
  • Family rooms
  • Airport shuttle

Entertainment and family services

  • Board games/puzzles
  • Babysitting/child services Additional charge

2 swimming pools Pool 1 - indoor Free!Pool 2 - outdoor Free!

  • Open all year
  • Open all year

Parking Private parking is possible at a location nearby (reservation is not needed) and costs € 60 per day.

  • Valet parking

Other for your stay

  • Shuttle service Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Room service

— Before you go

House rules at Faustino Gran Relais & Chateaux

Pets

  • Pets are not allowed.

Check-in

  • From 15:00

Check-out

  • Until 11:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

— What's around

A walk in any direction

Distances are straight-line, measured from the hotel entrance.

What's nearby

  • Cova del Moro 19 km
  • Casa Martorell 200 m
  • Naveta des Tudons 5 km
  • Artrutx Lighthouse 10 km
  • Bastió de sa Font 300 m
  • Ciutadella Lighthouse 1.7 km
  • Punta Nati Lighthouse 6 km

Restaurants & cafes

  • Cafe/bar Oniris 50 m
  • Restaurant S'Amarador 100 m
  • Restaurant Pizzeria Corallo 150 m

Beaches in the neighbourhood

  • Gran Beach 1.1 km
  • Cala'n Forcat 4.4 km
  • Cala'n Brut Beach 3.6 km
  • Cala'n Blanes Beach 2.8 km
  • Cala Santandria Beach 3.1 km

Closest airports

  • Menorca Airport 45 km

— Where it is

Faustino Gran Relais & Chateaux location

Calle de Sa Muradeta, 22, 07760 Ciutadella, Spain

— A quieter way to book

Send us a message

Tell us your dates and what kind of stay you're after. A concierge reads every note and replies within 24 hours — no form letters, no sales pitch.

  • A reply within 24 hours, from a real concierge.
  • Quiet rates and cancellation terms held for 72 hours.
  • No mailing list. We only write back about your enquiry.