— Ciutadella · Spain
Faustino Gran Relais & Chateaux
First Impressions Walking into Faustino Gran Relais & Chateaux feels like discovering a secret that Ciutadella has been keeping just for you. This five-star property sits tucked away on Calle de Sa Muradeta, and honestly, the moment you
— The estate
Faustino Gran Relais & Chateaux
First Impressions
Walking into Faustino Gran Relais & Chateaux feels like discovering a secret that Ciutadella has been keeping just for you. This five-star property sits tucked away on Calle de Sa Muradeta, and honestly, the moment you step through those doors, you understand why couples are absolutely smitten with this place — they’ve rated the location a near-perfect 9.7. The lobby strikes that perfect balance between luxury and intimacy, where you feel pampered but never intimidated. The architecture whispers elegance at every turn, from the carefully chosen furnishings to the soft lighting that creates an inviting warmth throughout the space.
Location & Neighborhood
You know what’s brilliant about this spot? You’re right in the heart of Ciutadella’s historic center, but somehow it feels wonderfully secluded. I mean, you can wander to the cathedral or the port in just a few minutes, yet when you’re back at the hotel, there’s this sense of peaceful retreat from the tourist crowds. The narrow cobblestone streets around here are quintessentially Menorcan — actually, some of the best local restaurants are practically on your doorstep, which the concierge will happily point you toward. This unique positioning offers the best of both worlds: cultural immersion and serene seclusion.
The Rooms
The accommodations here are where Faustino Gran Relais & Chateaux really shines. Those beds everyone raves about? They’re not exaggerating — I slept better here than I have in months. The rooms blend traditional Menorcan architecture with contemporary luxury touches, and there’s something deeply satisfying about the attention to detail. Each space feels individually crafted rather than cookie-cutter, with local stone and warm wood creating this cocoon-like atmosphere that makes you want to linger over morning coffee. The views from select rooms showcase the charming rooftops and distant sea vistas that define this Mediterranean gem.
Breakfast & Dining
The breakfast buffet is actually worth getting up early for, which is saying something when you’re on vacation. They’ve managed to create this spread that feels both abundant and thoughtfully curated — local cheeses, fresh pastries, and seasonal fruits that actually taste like they were picked yesterday. What I particularly appreciated was how they incorporate Menorcan specialties alongside international favorites, so you’re getting a real taste of the island without feeling like you’re missing familiar comforts. The dining experience extends to their carefully selected wine pairings and artisanal coffee service.
Why Guests Love It
There’s something special about how this hotel makes you feel like you’ve been let in on Ciutadella’s best-kept secret. The private parking is a godsend if you’re exploring the island by car — trust me, finding parking in these historic centers can be a nightmare. But beyond the practical stuff, it’s the way the staff seems to genuinely care about your experience, offering insights that go beyond the typical tourist recommendations. Couples especially seem to fall for the romantic atmosphere here, and I can see why — there’s an intimacy to the whole experience that larger luxury hotels often can’t match. The personalized service and attention to detail create memories that linger long after departure.
— What guests say
Guest reviews
Karsten
Beautiful property
James
Eating in the courtyard really sets up the feeling of Menorca. Location is perfect.
Maria
An oasis in the town. The spa is so chill
Abbey
Liked
Lovely breakfast area. The location is spectacular. The room is pretty and has everything we needed.
Could be improved
Parking can be tricky, so be sure to follow the instructions before arriving. We tried to wing it.
Simon
Liked
We were extremely pleased with our stay at the hotel — the rooms were comfortable, and the staff were very welcoming and attentive. The breakfast was delicious with plenty of variety, and the hotel’s location was perfect for exploring the area.
Could be improved
Parking. but not a problem and expected with the location of the hotel.
Robert
Liked
Beautiful architecture and design. Wonderful staff who helped make our stay so relaxing.
Could be improved
Limited access when arriving by car but staff were very helpful
Julie
Liked
Location, quality of hotel superb.
Spa excellent loved everything about it we will return
Could be improved
Nothing
Lisa
Liked
Classy, high end boutique, great location and staff
Could be improved
Just be aware that there are 3 buildings and we preferred being in the main building with restaurant and spa
Mina
Beautiful grounds and location for the hotel. Staff were exceptional - the Concierge and advice/service he provided was a real standout. Massage service at the spa was great, and being able to take advantage of the spa during rainy weather Table service breakfast menu was really nice What could be improved: Fair warning - the toilets do not have...
Ella
The staff are incredible, so helpful and attentive. The hotel grounds are also beautiful and a great location. Highly recommend!
— The rooms
At Faustino Gran Relais & Chateaux
-
Historic Double Room from $334
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Double Room with Patio and SPA access from $350
-
Superior Room with Spa access from $362
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Deluxe Premier with View and Spa access from $400
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Junior Suite with Spa Access from $522
-
Suite with Terrace and Spa Access from $571
-
Single Room with Spa Access from $217
— What you'll find
Amenities
Bedroom
- Linen
- Wardrobe or closet
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors
- Sun terrace
- Terrace
- Garden
Wellness
- Fitness/spa locker rooms
- Spa facilities
- Body treatments
- Facial treatments
- Beauty Services
- Sun umbrellas
- Hammam
- Massage Additional charge
- Spa and wellness centre
- Fitness centre
- Sauna
Activities
- Bicycle rental Additional charge
- Snorkelling Additional charge Off-site
- Horse riding Additional charge
- Diving Additional charge Off-site
- Cycling Off-site
- Hiking Additional charge Off-site
- Canoeing Additional charge Off-site
- Windsurfing Additional charge Off-site
- Games room
Food & Drink
- Fruits Additional charge
- Wine/champagne Additional charge
- Kid meals Additional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Accessibility
- Upper floors accessible by elevator
Room Amenities
- Clothes rack
Languages spoken
- Catalan
- German
- English
- Spanish
- French
Cleaning services
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Safety deposit box
Media & Technology
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Reception services
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Business facilities
- Fax/photocopying
- Meeting/banquet facilities Additional charge
Great for your stay
- Restaurant
- Parking
- Private bathroom
- Spa and wellness centre
- Free WiFi
- Air conditioning
- Fitness centre
- Flat-screen TV
- Family rooms
- Airport shuttle
Entertainment and family services
- Board games/puzzles
- Babysitting/child services Additional charge
2 swimming pools Pool 1 - indoor Free!Pool 2 - outdoor Free!
- Open all year
- Open all year
Parking Private parking is possible at a location nearby (reservation is not needed) and costs € 60 per day.
- Valet parking
Other for your stay
- Shuttle service Additional charge
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Car hire
- Packed lunches
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Airport shuttle Additional charge
- Non-smoking rooms
- Room service
— Before you go
House rules at Faustino Gran Relais & Chateaux
Pets
- Pets are not allowed.
Check-in
- From 15:00
Check-out
- Until 11:00
Cancellation/prepayment
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
— What's around
A walk in any direction
Distances are straight-line, measured from the hotel entrance.
What's nearby
- Cova del Moro 19 km
- Casa Martorell 200 m
- Naveta des Tudons 5 km
- Artrutx Lighthouse 10 km
- Bastió de sa Font 300 m
- Ciutadella Lighthouse 1.7 km
- Punta Nati Lighthouse 6 km
Restaurants & cafes
- Cafe/bar Oniris 50 m
- Restaurant S'Amarador 100 m
- Restaurant Pizzeria Corallo 150 m
Beaches in the neighbourhood
- Gran Beach 1.1 km
- Cala'n Forcat 4.4 km
- Cala'n Brut Beach 3.6 km
- Cala'n Blanes Beach 2.8 km
- Cala Santandria Beach 3.1 km
Closest airports
- Menorca Airport 45 km
— Where it is