— Turks and Caicos Islands

The Palms Turks and Caicos

First Impressions Walking into The Palms Turks and Caicos, you immediately understand why this five-star resort consistently earns such high ratings. The lobby feels more like an elegant private residence than a typical hotel — all warm

9.2 Exceptional 10 reviews
16 Princess Drive, Grace Bay, 0000 Grace Bay, Turks & Caicos Islands
Guest rating 9.2 /10
Room types 11
Check-in · out 3:00 · 12:00
Connectivity Free Wi-Fi

— The estate

The Palms Turks and Caicos

First Impressions

Walking into The Palms Turks and Caicos, you immediately understand why this five-star resort consistently earns such high ratings. The lobby feels more like an elegant private residence than a typical hotel — all warm woods, natural stone, and those floor-to-ceiling windows that frame Grace Bay’s impossibly turquoise water. It’s luxury without the stuffiness, which honestly surprised me given how upscale everything looks.

The Suites Experience

Here’s what sets this place apart: every accommodation is actually a suite, not just a standard hotel room. Mine had a full kitchen with granite counters and stainless appliances — genuinely useful if you want to grab fresh conch from the local market or just make morning coffee without calling room service. The oversized terrace became my favorite spot, especially around sunset when the light hits Grace Bay Beach just right.

Grace Bay Paradise

The location on Grace Bay is absolutely prime real estate. You’re right on what Travel + Leisure consistently ranks as one of the world’s best beaches, and I mean directly on it — no shuttle rides or long walks through other properties. The sand here is that powdery white stuff you see in postcards, and the water stays shallow for quite a ways out, perfect for just floating around with a drink.

Dining and Amenities

The on-site restaurant, Parallel23, serves Caribbean-inspired cuisine that actually tastes authentic rather than watered down for tourists. Their conch ceviche is outstanding, and the wine list surprised me with some excellent selections. The spa treatments incorporate local ingredients — I tried the conch shell massage, which sounds gimmicky but was genuinely relaxing. There’s also a beautiful infinity pool, though honestly, with that beach right there, I barely used it.

Why Guests Love It

What really makes The Palms work is how it balances luxury with that laid-back Caribbean vibe. The service feels attentive without being intrusive — staff remember your name and preferences, but they’re not hovering. Parking is complimentary and never an issue, which matters if you rent a car to explore the island’s other beaches or hit up the local fish markets. The whole property feels intimate with just 72 suites, so you’re not fighting crowds for beach chairs or restaurant tables like at some of the larger resorts down the beach.

— What guests say

Guest reviews

Staff 9.0
Comfort 9.7
Location 9.7
Facilities 9.4
Cleanliness 9.9
Value for money 8.7

— The rooms

At The Palms Turks and Caicos

  • Junior Suite from $776

    1 king bed Max. people: 2

  • One-Bedroom Suite with Pool View from $1,105

    2 × 1 sofa bed Max. people: 2

  • One-Bedroom Suite with Ocean View from $1,245

    1 king bed and 1 sofa bed Max. people: 2

  • One-Bedroom Suite - Ocean Front from $1,488

    1 king bed and 1 sofa bed Max. people: 2

  • Deluxe One-Bedroom Suite - Oceanfront from $1,747

    1 king bed and 1 sofa bed Max. people: 2

  • Two-Bedroom Suite with Pool View from $1,851

    2 × 1 king bed and 1 sofa bed Max. people: 6

  • Two-Bedroom Suite with Ocean View from $1,991

    2 × 1 king bed and 1 sofa bed Max. people: 6

  • Two-Bedroom Suite - Ocean Front from $2,230

    2 × 1 king bed and 1 sofa bed Max. people: 6

  • Deluxe Two-Bedroom Suite - Ocean Front from $2,489

    2 × 1 king bed and 1 sofa bed Max. people: 6

  • Three-Bedroom Suite with Ocean View from $2,368

    3 × 1 king bed and 1 sofa bed Max. people: 8

  • Oceanfront Deluxe Three-Bedroom Suite from $3,024

    3 × 1 king bed and 1 sofa bed Max. people: 8

— What you'll find

Amenities

Spa

  • Massage Additional charge
  • Spa Additional charge
  • Fitness center

General

  • Convenience store on site
  • Air conditioning
  • Hypoallergenic room available
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms

Kitchen

  • Microwave
  • Refrigerator

Bathroom

  • Free toiletries
  • Bathrobe

Outdoors

  • Beachfront
  • Sun deck
  • Balcony
  • Terrace
  • Garden

Services

  • Concierge
  • Baggage storage
  • Babysitting/Child services Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities Additional charge
  • Room service

Activities

  • Beach
  • Kids' club
  • Water sports facilities on site Additional charge
  • Entertainment staff
  • Diving Additional charge
  • Canoeing Additional charge
  • Tennis court

Living Area

  • Sitting area

Food & Drink

  • Bar
  • Restaurant
  • Tea/Coffee maker

Languages Spoken

  • English

Safety & security

  • Safe

Media & Technology

  • Cable channels
  • Telephone
  • TV

Great for your stay

  • Restaurant
  • Parking
  • Balcony
  • Free Wifi
  • Air conditioning
  • Spa
  • Fitness center
  • Free parking
  • Family rooms
  • Room service

Other for your stay

  • Wardrobe or closet
  • Alarm clock

— Before you go

House rules at The Palms Turks and Caicos

Pets

  • Pets are not allowed.

Check-in

  • From 3:00 PM to 12:00 AM

Check-out

  • From 12:00 AM to 11:00 AM

Age restriction

  • The minimum age for check-in is 18

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.

— What's around

A walk in any direction

Distances are straight-line, measured from the hotel entrance.

Restaurants & cafes

  • Restaurant Bay Bistro 500 m
  • Restaurant Parallel 23 250 m
  • Restaurant Asú on the Beach 500 m

Beaches in the Neighborhood

  • Sunset Beach 6 km
  • Babalua Beach 5 km
  • Pelican Beach 5 km
  • Long Bay Beach 6 km
  • Grace Bay Beach 250 m

Closest Airports

  • Providenciales International Airport 8 km

— Where it is

The Palms Turks and Caicos location

16 Princess Drive, Grace Bay, 0000 Grace Bay, Turks & Caicos Islands

— A quieter way to book

Send us a message

Tell us your dates and what kind of stay you're after. A concierge reads every note and replies within 24 hours — no form letters, no sales pitch.

  • A reply within 24 hours, from a real concierge.
  • Quiet rates and cancellation terms held for 72 hours.
  • No mailing list. We only write back about your enquiry.