Hotel Plaza e de Russie – Relais & Châteaux

Piazza d'Azeglio 1, 55049 Viareggio, Italy

Rating:

⭐⭐⭐⭐⭐

Guest reviews: 8.4

Hotel Plaza e de Russie – Relais & Châteaux Overview

First Impressions

Walking into Hotel Plaza e de Russie – Relais & Châteaux, you immediately understand why this five-star property commands such respect in Viareggio. The lobby feels like stepping into an elegant Italian villa — think polished marble, crystal chandeliers, and that particular kind of understated luxury that Europeans do so well. What struck me most was how the staff remembered my name after just one interaction, which honestly sets the tone for everything else.

The Equestrian Experience

This is where things get really interesting for horse enthusiasts. The hotel has solid partnerships with several riding centers along the Tuscan coast, and I mean the kind of places where you’re cantering along pristine beaches at sunset — not just plodding around a dusty ring. The concierge (his name’s Marco, by the way) actually rides himself and can set you up with everything from gentle trail rides through pine forests to more challenging dressage lessons. You know what’s brilliant? They’ll arrange transportation to the stables and pack a proper picnic if you’re doing a full-day ride.

Location and Surroundings

Piazza d’Azeglio isn’t just some random address — you’re literally at the heart of Viareggio’s most sophisticated quarter. The beach is a three-minute stroll, but more importantly, you’re surrounded by those gorgeous Art Nouveau buildings that make this stretch of the Italian Riviera so special. I spent hours just wandering the tree-lined streets, and the hotel’s position means you can walk to the best restaurant spots without dealing with the tourist chaos closer to the waterfront.

Rooms and Amenities

My room overlooked the piazza, and I’ll be honest — waking up to that view of palm trees and elegant facades never got old. The interiors blend classic Italian style with modern luxury touches, though what really impressed me was the attention to detail. Think Egyptian cotton linens, marble bathrooms with soaking tubs, and — this matters after a long day in the saddle — excellent water pressure. The spa downstairs is compact but perfectly appointed, with treatments that actually help sore muscles rather than just pampering you.

Why Guests Love It

Here’s the thing about this place — it manages to feel both grand and intimate at the same time. The Relais & Châteaux designation isn’t just marketing; you can taste it in the breakfast spread (local pastries, perfect coffee, fresh fruit that actually has flavor), see it in how meticulously the gardens are maintained, and experience it in service that anticipates your needs without being intrusive. For riders, the real magic is how seamlessly they integrate equestrian activities with luxury hospitality — one morning you’re exploring Tuscan trails on horseback, and that evening you’re dining on the terrace with local wines and views of the Mediterranean. It’s exactly what a proper Italian luxury escape should be.

Hotel Highlights

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Reviews

Staff: 8.9

Comfort: 9.0

Location: 9.3

Free WiFi: 9.5

Facilities: 8.5

Cleanliness: 8.9

Value for money: 8.0

Martin from South Africa (4 October 2025)

9/10

Great location, quality establishment. Helpful staff.

What could be improved: Be aware that the hotel charges a fee of €30 for any room service, over and above the food and drinks charge.

Susan from United Kingdom (22 September 2025)

9/10

What could be improved: I have a disability and find stairs difficult and there were a number of quite steep stairs to get into the hotel, if there was a rail to hold onto it would make a big difference to people with disabilities.

Olga from Norway (17 July 2025)

8/10

Surely 4 stars, not 5. Not enough service, staff could smile sometimes.

Filip from Slovakia (26 June 2025)

9/10

Very comfortable, nice and clean hotel, incl night service. Location great in the busier part of Viareggio with lot of good restaurants around.

What could be improved: Coffe/tea making facitlities missing in the room

Cecilia from Switzerland (26 May 2025)

9/10

The location is excellent and the staff is very, very friendly. The beds excellent. One big plus is the really good restaurant at the hotel it self.

What could be improved: I do not think anything . it is a very good value for the price.

Don from United States (11 March 2025)

9/10

The staff could not have been more helpful. They were always available, communicated very well and a pleasure to speak with. The hotel location was perfect for us, right on the beach thoroughfare.

Giuliano from Italy (9 March 2025)

8/10

Staff disponibile e professionale.

Louise from France (10 November 2024)

8/10

The comfort of the room, silence and care of the front desk staff

What could be improved: Walking through the staff area to the breakfast room area where the food was

Teresa from Switzerland (22 August 2024)

7/10

The location was perfect and the beds were super comfortable. The room was also nice. What could be improved: For a 5 stars hotel I was expecting a gym, a spa, and at least a small balcony or window to the street. The hotel doesn’t have gym or spa and the room we got had an window with “view” to the inside of the building, so it was very...

Teresa from Switzerland (22 August 2024)

7/10

The location was perfect and the beds were super comfortable. The room was also nice.

What could be improved: For a 5 stars hotel I was expecting a gym, a spa, and at least a small balcony or window to the street. The hotel doesn’t have gym or spa and the room we got had an window with “view” to the inside of the building, so it was very disappointing.

Pei from Singapore (31 July 2024)

8/10

Great location. Right next to the main boulevard to the beach but without the noise.
Everything in the room to help have a good night’s sleep was in place. -no noise, blackout blinds , cool air conditioning

What could be improved: A bar could be nice to have for a 5 star hotel
Could be specified that large dogs were not allowed

Surroundings

Restaurants & cafes:

  • Restaurant Eden: 50 m
  • Restaurant Mirage: 150 m
  • Restaurant Ngochi Beach Food: 30 m

Beaches in the neighbourhood:

  • Viareggio Beach: 30 m
  • La Lecciona Beach: 3 km
  • Lido di Camaiore Beach: 2.8 km
  • Viareggio beach-Marina Di Levante: 2.8 km
  • Marina di Torre del Lago Puccini Beach: 5 km

Public transport:

  • Train Camaiore Lido Capezzano: 6 km
  • Train Viareggio train station: 1.2 km

Closest airports:

  • Florence Airport: 95 km
  • Pisa International Airport: 31 km

Hotel Plaza e de Russie – Relais & Châteaux Rooms

  • Estimated price from: $274. Superior Room with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $295. Superior with Balcony with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $328. Deluxe Room with 1 extra-large double bed and 1 sofa bed for Max persons: 2
  • Estimated price from: $381. Junior Suite with 1 extra-large double bed and 1 sofa bed for Max persons: 2
  • Estimated price from: $435. Family Suite -Split Level with 1 extra-large double bed and 1 sofa bed for Max persons: 2
  • Estimated price from: $478. Suite with Balcony with 1 extra-large double bed and 1 sofa bed for Max persons: 2
  • Estimated price from: $499. Suite with Sea View with 1 extra-large double bed and 1 sofa bed for Max persons: 2
  • Estimated price from: $542. Superior Suite with Sea View with 1 extra-large double bed and 1 sofa bed for Max persons: 2
  • Estimated price from: $1,068. Penthouse Suite with 1 extra-large double bed and 1 sofa bed for Max persons: 2
  • Estimated price from: $1,282. Presidential Suite with 1 extra-large double bed and 1 sofa bed for Max persons: 2
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Facilities

General:

  • Shuttle service Additional charge
  • Pet bowls
  • Pet basket
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Room service

Outdoors:

  • Beachfront

Activities:

  • Tour or class about local culture Additional charge
  • Walking tours Additional charge
  • Temporary art galleries
  • Beach

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Wheelchair accessible

Room Amenities:

  • Socket near the bed

Languages spoken:

  • German
  • English
  • French
  • Italian

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Restaurant
  • Parking
  • Private bathroom
  • Pets allowed
  • Free WiFi
  • Air conditioning
  • Flat-screen TV
  • Family rooms
  • Airport shuttle
  • Facilities for disabled guests

Entertainment and family services:

  • Board games/puzzles
  • Babysitting/child services Additional charge

Parking Public parking is possible at a location nearby (reservation is not needed) and costs € 10 per day.:

  • Street parking
  • Accessible parking

Other for your stay:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
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House Rules at Hotel Plaza e de Russie – Relais & Châteaux

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Hotel Plaza e de Russie – Relais & Châteaux Location

Piazza d'Azeglio 1, 55049 Viareggio, Italy

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