Faustino Gran Relais & Chateaux

Calle de Sa Muradeta, 22, 07760 Ciutadella, Spain

Rating:

⭐⭐⭐⭐⭐

Guest reviews: 8

Faustino Gran Relais & Chateaux Overview

First Impressions

Walking up to Faustino Gran Relais & Chateaux on Calle de Sa Muradeta, you immediately know you’ve found something extraordinary. This five-star luxury retreat sits quietly in Ciutadella‘s historic heart, and honestly, the stone façade alone tells you this place has stories. The building itself feels like it’s been here forever — which it sort of has — but the way they’ve transformed it into a sophisticated equestrian haven is genuinely impressive.

The Equestrian Experience

What sets this place apart isn’t just the beautiful horses (though they’re magnificent), it’s how naturally everything flows together. The stables are actually integrated into the property’s design, so you’re never far from that gentle sound of horses moving about. I mean, you wake up and can literally see these gorgeous animals from certain windows — it’s not some separate facility you need to drive to. The riding instructors here know the Menorcan countryside like the back of their hand, taking you along ancient stone-walled paths that most tourists never discover.

Luxury Accommodations

Each room feels more like a private sanctuary than typical hotel accommodation. The interiors blend traditional Menorcan elements with refined modern touches — think exposed stone walls paired with silk curtains and handcrafted furniture. What I really appreciated was the attention to detail: proper lighting for reading, spacious bathrooms with rainfall showers, and those little luxuries like Egyptian cotton linens that make all the difference after a day in the saddle.

Dining and Atmosphere

The restaurant deserves its own mention because the chef clearly understands both local ingredients and international palates. You’ll find Menorcan specialties prepared with sophisticated techniques — the seafood is obviously incredible this close to the Mediterranean, but they also do remarkable things with local lamb and vegetables. The dining room overlooks a courtyard where you can often glimpse the horses, creating this seamless connection between luxury hospitality and equestrian life that feels completely natural rather than forced.

Why Guests Love It

There’s something magical about combining world-class luxury with authentic horse culture, and Faustino Gran gets this balance exactly right. You’re staying in genuine historical surroundings — Ciutadella’s narrow streets and ancient architecture provide the perfect backdrop — while enjoying every modern comfort you could want. The spa treatments after riding are exceptional, and the staff genuinely cares about matching your riding experience to your skill level. Whether you’re an experienced rider looking for challenging coastal trails or someone wanting gentle walks through olive groves, they make it work seamlessly.

Hotel Highlights

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Reviews

Staff: 9.4

Comfort: 9.6

Location: 9.8

Free WiFi: 9.2

Facilities: 9.1

Cleanliness: 9.5

Value for money: 8.4

Karsten from United Kingdom (14 December 2025)

9/10

Beautiful property

James from United States (31 October 2025)

10/10

Eating in the courtyard really sets up the feeling of Menorca. Location is perfect.

Maria from Argentina (30 October 2025)

10/10

An oasis in the town. The spa is so chill

Abbey from United States (8 October 2025)

9/10

Lovely breakfast area. The location is spectacular. The room is pretty and has everything we needed.

What could be improved: Parking can be tricky, so be sure to follow the instructions before arriving. We tried to wing it.

Simon from United Kingdom (6 October 2025)

9/10

We were extremely pleased with our stay at the hotel — the rooms were comfortable, and the staff were very welcoming and attentive. The breakfast was delicious with plenty of variety, and the hotel’s location was perfect for exploring the area.

What could be improved: Parking. but not a problem and expected with the location of the hotel.

Robert from United Kingdom (6 October 2025)

9/10

Beautiful architecture and design. Wonderful staff who helped make our stay so relaxing.

What could be improved: Limited access when arriving by car but staff were very helpful

Julie from United Kingdom (30 September 2025)

10/10

Location, quality of hotel superb.
Spa excellent loved everything about it we will return

What could be improved: Nothing

Lisa from United Kingdom (28 September 2025)

10/10

Classy, high end boutique, great location and staff

What could be improved: Just be aware that there are 3 buildings and we preferred being in the main building with restaurant and spa

Mina from United Kingdom (15 September 2025)

8/10

Beautiful grounds and location for the hotel. Staff were exceptional - the Concierge and advice/service he provided was a real standout. Massage service at the spa was great, and being able to take advantage of the spa during rainy weather Table service breakfast menu was really nice What could be improved: Fair warning - the toilets do not have...

Mina from United Kingdom (15 September 2025)

8/10

Beautiful grounds and location for the hotel.
Staff were exceptional - the Concierge and advice/service he provided was a real standout.
Massage service at the spa was great, and being able to take advantage of the spa during rainy weather
Table service breakfast menu was really nice

What could be improved: Fair warning - the toilets do not have proper doors, but only a glass 'partition' from the main room
Breakfast had limited veggie options on the buffet, and was run out quickly on all days I stayed, and unfortunately left open to flies.

Ella from United Kingdom (13 September 2025)

9/10

The staff are incredible, so helpful and attentive. The hotel grounds are also beautiful and a great location. Highly recommend!

Surroundings

What's nearby:

  • Cova del Moro: 19 km
  • Casa Martorell: 200 m
  • Naveta des Tudons: 5 km
  • Artrutx Lighthouse: 10 km
  • Bastió de sa Font: 300 m
  • Ciutadella Lighthouse: 1.7 km
  • Punta Nati Lighthouse: 6 km

Restaurants & cafes:

  • Cafe/bar Oniris: 50 m
  • Restaurant S'Amarador: 100 m
  • Restaurant Pizzeria Corallo: 150 m

Beaches in the neighbourhood:

  • Gran Beach: 1.1 km
  • Cala'n Forcat: 4.4 km
  • Cala'n Brut Beach: 3.6 km
  • Cala'n Blanes Beach: 2.8 km
  • Cala Santandria Beach: 3.1 km

Closest airports:

  • Menorca Airport: 45 km

Faustino Gran Relais & Chateaux Rooms

  • Estimated price from: $334. Historic Double Room with 1 large double bed for Max persons: 2
  • Estimated price from: $350. Double Room with Patio and SPA access with 1 large double bed for Max persons: 2
  • Estimated price from: $362. Superior Room with Spa access with 1 large double bed for Max persons: 2
  • Estimated price from: $400. Deluxe Premier with View and Spa access with 1 large double bed for Max persons: 2
  • Estimated price from: $522. Junior Suite with Spa Access with 1 single bed and 1 large double bed for Max persons: 2
  • Estimated price from: $571. Suite with Terrace and Spa Access with 1 large double bed for Max persons: 2
  • Estimated price from: $217. Single Room with Spa Access with 1 single bed for Max persons: 1
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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Hammam
  • Massage Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental Additional charge
  • Snorkelling Additional charge Off-site
  • Horse riding Additional charge
  • Diving Additional charge Off-site
  • Cycling Off-site
  • Hiking Additional charge Off-site
  • Canoeing Additional charge Off-site
  • Windsurfing Additional charge Off-site
  • Games room

Food & Drink:

  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Clothes rack

Languages spoken:

  • Catalan
  • German
  • English
  • Spanish
  • French

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Restaurant
  • Parking
  • Private bathroom
  • Spa and wellness centre
  • Free WiFi
  • Air conditioning
  • Fitness centre
  • Flat-screen TV
  • Family rooms
  • Airport shuttle

Entertainment and family services:

  • Board games/puzzles
  • Babysitting/child services Additional charge

2 swimming pools Pool 1 - indoor Free!Pool 2 - outdoor Free!:

  • Open all year
  • Open all year

Parking Private parking is possible at a location nearby (reservation is not needed) and costs € 60 per day.:

  • Valet parking

Other for your stay:

  • Shuttle service Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Room service
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House Rules at Faustino Gran Relais & Chateaux

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Faustino Gran Relais & Chateaux Location

Calle de Sa Muradeta, 22, 07760 Ciutadella, Spain

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